Welcome to www.Actchawa.com.
Below are the detailed Terms and Conditions of our service.
1. User Account Details and Security
You can place an order only as a Registered User. For registering, you need to provide us the accurate and complete information. As part of our registration process we may collect the following personally identifiable
information about you: name including first and last name alternate email address mobile phone number and contact details Postal code demographic profile (like your age, gender, occupation, education, address etc) may also collect the following information: about the pages on our site you visit/access the links you click on our site the number of times you access the page.
You will be responsible for maintaining the confidentiality of the password and the account and are fully responsible for all activities that happen under your account. You agree to notify actchawa.com of any unauthorized use of your account or password. Kindly ensure that you log out from your account at the end of each session. Actchawa is not liable for any loss or damage arising from your failure of managing your details.
2. Order Acceptance
While we put in all the efforts to accept and deliver all the orders to our customers’ satisfaction, there may be certain orders that we might not be able to accept and deliver. Actchawa reserves the right to refuse or cancel any order for various reasons beyond our control. The reasons could be limitations on the quantities of the stock available or fraudulent orders by miscreants or any other unwarranted situation.
In case we are not able to accept your order partially or in full, we will contact you and provide you the information. If your order is canceled after your credit card has been charged, we will issue a credit note for the amount of the charge.
3. Payment Options
While using any of the online payment options given by us, we are not responsible or take liability for any loss or damage occurred directly or indirectly to you because of the following reasons:
- Lack of authorization for any transaction.
- If you exceed the limit which is mutually agreed by you and your banker.
- If any payment issue arises out for the transaction.
- If the transaction declines by any means.
4. Shipping and Delivery Charges
All purchases with value of more than Rs. 300/- are delivered free of charge. For purchases which are less than Rs. 300/-, a nominal fee of Rs. 50/- will be charged.
We try to deliver the goods as early as we can i.e. within the 7 working days timeline. However we cannot be held responsible for any delay or failure due to direct or indirect forces or causes beyond our control, like acts of nature, government laws and acts changes, bandh, riots, Strikes or other labor difficulties, heavy rain, earthquake, fire, etc.
6. Offers and Discounts:
To provide maximum benefits to our end-users, we provide many offers on the site. If someone buys the products separately without encashing these offers, the same can be modified only before the order is dispatched by calling our Customer Care department to make required modifications to the order. Please note that orders cannot be modified by email. During modification of order customer has to order for a value more than the previous order as the return of charged amount will not be possible.
7. Return Policy
Actchawa manufactures and delivers only the best quality goods to customers well within the expiry date. However, if you would like to return any of the goods delivered, due to damages in transit or if the product’s expiry date has reached, then you can send us an email at [email protected] with mention of the reason for rejection and your bank account details. We can decide as per company discretion to transfer the paid amount to your bank account.
8. Change and Cancellation of Orders
You can modify or cancel any of your orders before the order is dispatched by calling our Customer Care department to make the required modifications or cancellation to the order. Please note that orders cannot be modified or cancelled by email. In case of order, order Rs. 50/- would be charged and rest amount can be transferred in your account details given during cancellation of order.
9. User Conduct
You agree and confirm that:
- You will use this website for reasonable and lawful purposes only
- You comply with all applicable laws and regulations while using the Site and transacting on the Site
- You provide complete, true and accurate information in all instances where such information is requested. Actchawa reserves the right to confirm and validate the information provided by you at any point of time. If the details found are not true, Actchawa has the right to reject it.
You should not use the site for the following purposes:
- For any unlawful activities, threatening, harassment, abuse, obscene or any other objectionable activities.
- Gaining unauthorized access to other computer systems.
- Upload or distribute files that contain viruses, corrupted files or programs that may damage the operation of the website or any one computers.
- Violating any applicable laws or regulations.
- Violating any of the terms and conditions of this agreement.
- Any activities leading to the criminal offence.
- You should not use/reuse the information (Content, images) provided on the site for any commercial purpose unless for personal or non commercial use.
10. Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Actchawa.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) shall be and remain our property. Thus, Actchawa owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Actchawa will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Actchawa is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.
Actchawa does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant actchawa.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Actchawa and its affiliates for all claims resulting from any Comments you submit. Actchawa.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
13. Customer Complaints
In case if you had any difficulty while doing shopping with us, we regret for the inconvenience caused to you.
Out motto is to make our customers feel happy by providing a rich user and shopping experience and by providing a convenience in delivering the goods at home. If you feel that something need to be improved/optimized, please feel free to write your suggestions/complaints to [email protected] We will get back to you and do the best that we can for your future purchases.
14. Links to Third Party Sites
Actchawa.com may contain the links to other websites (i.e. Linked Sites)/social networking sites. Those linked sites are not under the control of us and we are not responsible for the contents of any Linked site.
15. Disclaimer of Warranties & Liabilities
We as Actchawa ensure that all the information provided on the website is correct, but Actchawa does not warrant or makes any representations with respect to the accuracy or completeness of any data, quality and information about product or service. In no event shall Actchawa be liable for decision made or action taken by you in relying on such information or for any direct, indirect, incidental, special or any other damages. Actchawa should not be held responsible for delay or inability to use the website or related functionalities or failure to provide functionalities or for any information. We should not be held responsible for the non availability of website due to the maintenance operations or technical reasons or for any reason which is beyond our control. The user understands that any material/data downloaded or obtained through the website is done entirely at his/her discretion and he/she is solely responsible for any sort of damage/loss of data in their computers due to such downloads.
You agree to indemnify and hold harmless Actchawa from and against any losses, claims, costs, liabilities, expenses or damages (Including legal fees, disbursements in connection and interest chargeable on) arising out of claims based upon your actions or inactions, which may result in any loss or liability to Actchawa or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.
Actchawa can terminate this Agreement at any time. In the event of any conduct which is unacceptable or in the event of any breach with the agreement, Actchawa in its sole discretion reserves the right to terminate any account of End User. If you or Actchawa terminates your use of the website, we may delete the content related to your use of the website and we are not liable to you or any third party for doing so.
18. Applicable Law
This agreement and all the Terms and Conditions shall be governed by the laws of India and disputes arising in relation to this shall be subject to the exclusive jurisdiction of the courts of Nagpur.